www.club-de-vacances-qualite-garantie.com<\/a>présente concrètement les éléments de la charte et détaille le processus de certification.<\/p>\n<\/p>\n
La charte élaborée comprend 20 points<\/strong> autour de trois familles de critères<\/strong> : fournisseurs et prestations hôtelières, représentation et animation, services du TO.<\/p>\n<\/p>\n
Le processus de labellisation sera « très encadré<\/em> ». Le cabinet de conseil, Vitalis Consulting<\/strong>, spécialisé dans l’amélioration de l’expérience clients (enquête mystère, audits…) jouera un rôle actif en la matière. A noter que Vitalis Consulting a déjà son actif les labels Qualité Tourisme, Camping Qualité, Maître Restaurateur…<\/strong><\/p>\n<\/p>\n
Le nouveau label Club de Vacances Qualité Garantie sera mis en place pour la saison été 2018<\/strong>, présenté en brochures et sur les sites internet des TO.<\/p>\n<\/p>\n
Cette labellisation est ouverte à tous<\/strong>. On observera toutefois que le Club Med<\/strong> ne s’associe pas à ce jour à la démarche. Affaire à suivre…<\/p>\n","protected":false},"excerpt":{"rendered":"Quatre opérateurs historiques du voyage (TUI France, NG Travel, Fram et Thomas Cook) à la tête de sept marques (Club […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-66857","post","type-post","status-publish","format-standard","hentry","category-non-classifiee"],"yoast_head":"\n
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